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CartShip Official Policy

Returns & Exchanges

Simple, transparent guidelines for returning or exchanging your order.

Last Updated: August 2026
Applies to all orders in Pakistan

Returns & Exchanges Guide

We want you to shop with absolute confidence. If you encounter any issue with your parcel, our dedicated support team is here to assist you.

  • Standard Warranty: 7 Days checking warranty from date of delivery.
  • Verification: Simply WhatsApp us your order ID and a short photo/video of the issue.
  • Quick Replacement: We dispatch a replacement unit or resolve the matter promptly.

Please refer to our complete Return & Refund Policy for complete terms.

Have Questions About This Policy?

Our customer experience team is available on WhatsApp and email to assist you with order verification, replacements, and inquiries.

Order on WhatsApp